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Awesome Support · Version history

Awesome Support changelog and version history

Latest version
6.4.2
Oct 16, 2026 (24 days ago)
Releases
96
since 2014
In the last year
7
about one every 53 days
Tested up to
WordPress 7.1.4
PHP 7.4 or later

Releases each year

  • 20142 releases
  • 201523 releases
  • 20165 releases
  • 201715 releases
  • 20189 releases
  • 20203 releases
  • 20217 releases
  • 20226 releases
  • 20235 releases
  • 20248 releases
  • 20257 releases
  • 20266 releases

20266 releases

  1. Awesome Support 6.4.2Latest

    • Security
    • Patched Authenticated Stored Cross-Site Scripting via Ticket Attachment MIME Confusion.

  2. Awesome Support 6.4.1

    • Security
    • Patched stored XSS in GDPR consent by restricting cross-user writes and escaping consent output.
    • Fixed incorrect authorization in mark-reply-read and edit-reply AJAX handlers — capability check now enforced before state changes.
    • Fix
    • Fixed file uploader using get_attached_file() instead of unreliable attachment guid URL.
    • Fixed WP-Cron incorrectly changing current user context — now properly restores original user after capability check.
    • Fixed PHP 8.2+ deprecation warnings and coding standards issues flagged by WordPress Plugin Check (PCP).
    • Fixed infinite redirect loop (ERR_TOO_MANY_REDIRECTS) when “New Ticket Form Redirect” points to the submit ticket page.
    • Fixed Default Assignee empty when MySQL ANSI_QUOTES mode is enabled — replaced double-quoted LIKE values with properly prepared single-quoted placeholders.

  3. Awesome Support 6.4.0

    • Security
    • Patched Reflected XSS vulnerabilities and enforced user capability checks on ticket closure.
    • Compatibility
    • Upgraded official compatibility for WordPress 6.4 – 6.6+ and PHP 8.1 / 8.2 environments.
    • Enhancement
    • Added support for uploading .msg attachment files (Microsoft Outlook email format).
    • Optimized ticket filters for portrait mobile view and fixed attachment download corruption.
    • Fix
    • Resolved various PHP warnings, deprecated notices, and database query optimizations for improved stability.

  4. Awesome Support 6.3.9

    • Fix
    • We fixed a PHP notice when a translation was triggered too early.
    • Admins were not able to delete attachment files.
    • Now users can receive email notification when someone replies through the REST API.
    • For new install, agent could not create a ticket reply.
    • Tweak
    • We updated changelog format.
    • Solved the Editor zoom out.

  5. Awesome Support 6.3.8

    • Fix
    • Fixed export tickets feature.
    • Fixed vulnerable issue of Insecure Direct Object Reference.
    • Tweak
    • We improved the layout : Additional Support Staff.

  6. Awesome Support 6.3.7

    • Fix
    • Fixed vulnerable issue of Unauthenticated Sensitive Information Disclosure.
    • Fixed Missing Authorization to Unauthenticated Role Demotion.
    • Tweak
    • Update default fallback rules for the .htaccess file in the ticket folder.

20257 releases

  1. Awesome Support 6.3.6

    • Fix
    • Fixed vulnerability to sensitive data exposure.
    • Fixed vulnerable issue of PHP Object Injection.
    • New
    • Create a Get Help button to reach out to Support (Free and Premium).

  2. Awesome Support 6.3.5

    • Fix
    • Fixed Bug in load more ticket replies interface.
    • Fixed vulnerable issue.
    • New
    • New feature to support custom file type such as “.k” and “.dyn”.
    • New feature to set the Maximum Lenght in the subject of ticket on Submit Ticket Form of front-end.
    • New feature to allow embed images on Email notifications when replying.
    • Tweak * We improved the cache admin menu ticket count.

  3. Awesome Support 6.3.4

    • Tweak
    • We improved the Editor ‘Zoom In, Zoom out’ feature.
    • We improved the tutorial process when user setups the plugin first time.
    • New
    • New feature to export the Reports and statiscs data in csv, graphs and pdf.

  4. Awesome Support 6.3.3

    • Fix
    • We fixed Bug ticket reply from cron job (IMAP ADDON).
    • We fixed the compatibility with WordPress version 6.8.

  5. Awesome Support 6.3.2

    • Fix
    • We fixed vulnerability Issue with ticket folder.

  6. Awesome Support 6.3.1

    • Fix
    • We fixed issue of HTML Formatting Lost in Email Settings After Saving.
    • We fixed issue of Crashing site with an infinite loop.
    • We fixed the JavaScript error that appears when the user moves the browser window.
    • We fixed the conflict issue of Company Profile and Canned Responses add-ons.
    • We fixed the Bug for Nested Departments.
    • Tweak
    • Revised plugin deactivation process with feedback.
    • We changed the column name from “creation date” to “last modified”.

  7. Awesome Support 6.3.0

    • Tweak
    • Update General Rules and Improve Security, Performance, and Accessibility for Plugin Repository

20248 releases

  1. Awesome Support 6.2.2

    • Tweak
    • Updating security rules for form upload via AJAX.

  2. Awesome Support 6.2.1

    • Fix
    • We fixed the issue with the user search.

  3. Awesome Support 6.2.0

    • Fix
    • We fixed security vulnerabilities in all the plugin.

  4. Awesome Support 6.1.11

    • Tweak
    • We implement a CSRF protection (via a nonce) in the endpoints wpas_dismiss_free_addon_page and wpas_skip_wizard_setup.

  5. Awesome Support 6.1.10

    • Fix
    • We fixed the vulnerability where a subscriber role could have the ability to skip the “Awesome Support: First Time Install” banner process in the admin dashboard.

  6. Awesome Support 6.1.9

    • Fix
    • We fixed when the agent was not able to choose a user when changing the ticket creator field.

  7. Awesome Support 6.1.8

    • Fix
    • We fixed the 3 vulnerabilities:
    • Authenticated (Subscriber+) SQL Injection.
    • Missing Authorization via wpas_get_users() function.
    • Missing Authorization via editor_html() function.

  8. Awesome Support 6.1.7

    • Fix
    • We fixed high priority vulnerabilities to keep the plugin safe and up to date.

20235 releases

  1. Awesome Support 6.1.6

    • Tweak
    • We applied several security patches to improve the plugin security.

  2. Awesome Support 6.1.5

    • Fix
    • Patched security issues to keep the plugin secure.
    • We solved the error messages when saving ticket settings.
    • It was not possible to upload multiple files with the drag and drop uploader.

  3. Awesome Support 6.1.4

    • Fix
    • We fixed an issue with the Email Support add-on and the Piping Subject Link.
    • The Admin could not pull custom fields data, now it’s possible.
    • We fixed the role for users on the admin ticket list.
    • Fixed deprecated errors from PHP 8.1 and 8.2
    • We now display a horizontal scroll bar when ticket content is wider than the display element.
    • An E_ERROR message was fixed.
    • If I upload a file to a ticket with the character “#” on the filename, the file won’t load.

  4. Awesome Support 6.1.3

    • New Feature
    • Add attachments when you print tickets. You can enable or disable this option on the print screen.
    • Tweak
    • We updated the assigned agent field, in the ticket details page in the back end to a select and search field. This is useful when there are hundreds of agents in the list.
    • Fix
    • Fixed Deprecated error message.
    • We fixed some warning messages for PHP 8.0.
    • Solved Warning and Deprecated messages related that affect the Public Tickets add-on in PHP 8.0.
    • We fixed a warning message when activating the E-mail Support add-on.
    • We fixed a security vulnerability in the login fields.
    • We did some security fixes to keep the plugin safe and stable.
    • We fixed when using a command line task that generates multiple notice messages.
    • Solved an Undefined array key warning message that shows to some users.
    • When deactivating the plugin with add-ons activated, it crashed websites. From now, this won’t happen, you can deactivate the plugin with the add-ons activated and the site won’t crash.

  5. Awesome Support 6.1.2

20226 releases

  1. Awesome Support 6.1.1

  2. Awesome Support 6.1.0

  3. Awesome Support 6.0.14

  4. Awesome Support 6.0.13

  5. Awesome Support 6.0.12

  6. Awesome Support 6.0.11

20217 releases

  1. Awesome Support 6.0.10

  2. Awesome Support 6.0.9

  3. Awesome Support 6.0.8

  4. Awesome Support 6.0.7

  5. Awesome Support 6.0.6

  6. Awesome Support 6.0.5

  7. Awesome Support 6.0.3

20203 releases

  1. Awesome Support 6.0.1

  2. Awesome Support 6.0.0

  3. Awesome Support 5.8.2

20189 releases

  1. Awesome Support 5.8.0

  2. Awesome Support 5.7.1

  3. Awesome Support 5.7.0

  4. Awesome Support 5.5.2

  5. Awesome Support 5.5.1

  6. Awesome Support 5.5.0

  7. Awesome Support 5.1.1

  8. Awesome Support 5.1.0

  9. Awesome Support 5.0.0

201715 releases

  1. Awesome Support 4.3.4

  2. Awesome Support 4.3.5

  3. Awesome Support 4.3.3

  4. Awesome Support 4.3.2

  5. Awesome Support 4.3.1

  6. Awesome Support 4.3.0

  7. Awesome Support 4.2.1

  8. Awesome Support 4.1.0

  9. Awesome Support 4.0.6

  10. Awesome Support 4.0.5

  11. Awesome Support 4.0.4

  12. Awesome Support 4.0.3

  13. Awesome Support 4.0.2

  14. Awesome Support 4.0.1

  15. Awesome Support 4.0.0

20165 releases

  1. Awesome Support 3.3.4

  2. Awesome Support 3.3.3

  3. Awesome Support 3.3.2

  4. Awesome Support 3.3.1

  5. Awesome Support 3.3.0

201523 releases

  1. Awesome Support 3.2.9

  2. Awesome Support 3.2.8

  3. Awesome Support 3.2.7

  4. Awesome Support 3.2.6

  5. Awesome Support 3.2.5

  6. Awesome Support 3.2.4

  7. Awesome Support 3.2.3

  8. Awesome Support 3.2.2

  9. Awesome Support 3.2.1

  10. Awesome Support 3.2.0

  11. Awesome Support 3.1.12

  12. Awesome Support 3.1.11

  13. Awesome Support 3.1.10

  14. Awesome Support 3.1.9

  15. Awesome Support 3.1.8

  16. Awesome Support 3.1.7

  17. Awesome Support 3.1.6

  18. Awesome Support 3.1.5

  19. Awesome Support 3.1.4

  20. Awesome Support 3.1.3

  21. Awesome Support 3.1.2

  22. Awesome Support 3.1.1

  23. Awesome Support 3.1.0

20142 releases

  1. Awesome Support 3.0.1

  2. Awesome Support 3.0.0

Questions about Awesome Support’s releases

What is the latest version of Awesome Support?

6.4.2, released on Oct 16, 2026 (3 weeks ago). It’s tested up to WordPress 7.1.4 and needs PHP 7.4 or later.

How often is Awesome Support updated?

7 releases in the last year, about one every 53 days. Its first release on WordPress.org dates from December 2014.

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Release dates come from the day each version’s folder was made in Awesome Support’s WordPress.org SVN repository; the notes from its readme’s changelog, as its authors wrote it.