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WordPress plugin comparison

TWT Chat vs Zendesk Chat

At a glance

  • Zendesk Chat has more active installs: 10K+, against fewer than 10 for TWT Chat.
  • On a typical day, Zendesk Chat is downloaded about 37 times, TWT Chat about 2.
  • TWT Chat is rated higher: 5.0 out of 5 from 1 review, against 4.0 from 27 reviews.
  • TWT Chat was updated more recently: Sep 20, 2026, against Aug 20, 2020 for Zendesk Chat.
  • TWT Chat is tested with a newer WordPress: 7.1.4, against 5.5.24 for Zendesk Chat.
  • Zendesk Chat has been around longer: since 2010, against 2026 for TWT Chat.

Line by line

TWT Chat leads on 4 of 7 comparable lines.

MetricTWT ChatZendesk Chat
Popular rank#66,578#1,940
Active installsFewer than 1010K+
Downloads, last 30 days77914
Rating5.0(1)4.0(27)
Support threads resolved––
Tested up to7.1.45.5.24
Search multiplier×0.07×0.00
Last release1 month ago6 years ago
Requires PHP7.4–

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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