WordPress plugin comparison
Tidio vs Zendesk Chat
At a glance
- Tidio has more active installs: 70K+, against 10K+ for Zendesk Chat.
- On a typical day, Tidio is downloaded about 390 times, Zendesk Chat about 37.
- Tidio is rated higher: 4.8 out of 5 from 395 reviews, against 4.0 from 27 reviews.
- Tidio was updated more recently: Sep 1, 2026, against Aug 20, 2020 for Zendesk Chat.
- Tidio is tested with a newer WordPress: 7.1.4, against 5.5.24 for Zendesk Chat.
- Zendesk Chat has been around longer: since 2010, against 2014 for Tidio.
Line by line
Tidio leads on 7 of 7 comparable lines.
| Metric |  Tidio |  Zendesk Chat |
|---|---|---|
| Popular rank | #586 | #1,940 |
| Active installs | 70K+ | 10K+ |
| Downloads, last 30 days | 11.6K | 914 |
| Rating | 4.8(395) | 4.0(27) |
| Support threads resolved | 100% | – |
| Tested up to | 7.1.4 | 5.5.24 |
| Search multiplier | ×1.27 | ×0.00 |
| Last release | 2 months ago | 6 years ago |
| Requires PHP | 7.4 | – |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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