WordPress plugin comparison
Smartsupp vs Synaplan AI Support Chat
Smartsupp
by Smartsupp
20K+ installs4.7
Synaplan AI Support Chat
by metadist_synaplan
Fewer than 10 installs5.0
At a glance
- Smartsupp has more active installs: 20K+, against fewer than 10 for Synaplan AI Support Chat.
- On a typical day, Smartsupp is downloaded about 188 times, Synaplan AI Support Chat about 2.
- Synaplan AI Support Chat is rated higher: 5.0 out of 5 from 1 review, against 4.7 from 131 reviews.
- Smartsupp was updated more recently: Oct 4, 2026, against Nov 20, 2025 for Synaplan AI Support Chat.
- Smartsupp is tested with a newer WordPress: 7.1.4, against 6.8.12 for Synaplan AI Support Chat.
- Smartsupp has been around longer: since 2014, against 2025 for Synaplan AI Support Chat.
Line by line
Smartsupp leads on 6 of 7 comparable lines.
| Metric | Smartsupp | Synaplan AI Support Chat |
|---|---|---|
| Popular rank | #1,210 | #53,183 |
| Active installs | 20K+ | Fewer than 10 |
| Downloads, last 30 days | 4.7K | 47 |
| Rating | 4.7(131) | 5.0(1) |
| Support threads resolved | – | – |
| Tested up to | 7.1.4 | 6.8.12 |
| Search multiplier | ×0.92 | ×0.04 |
| Last release | 1 month ago | 11 months ago |
| Requires PHP | 5.6 | 7.3 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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