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WordPress plugin comparison

Promptor vs Smartsupp

At a glance

  • Smartsupp has more active installs: 20K+, against 10+ for Promptor.
  • On a typical day, Smartsupp is downloaded about 188 times, Promptor about 7.
  • Promptor is rated higher: 5.0 out of 5 from 3 reviews, against 4.7 from 131 reviews.
  • Promptor was updated more recently: Nov 9, 2026, against Oct 4, 2026 for Smartsupp.
  • Both are tested up to WordPress 7.1.4.
  • Smartsupp has been around longer: since 2014, against 2025 for Promptor.

Line by line

Smartsupp leads on 4 of 6 comparable lines.

MetricPromptorSmartsupp
Popular rank#42,384#1,208
Active installs10+20K+
Downloads, last 30 days2335K
Rating5.0(3)4.7(131)
Support threads resolved––
Tested up to7.1.47.1.4
Search multiplier×0.19×0.92
Last release1 day ago1 month ago
Requires PHP8.05.6

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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