WordPress plugin comparison
Premium Chat vs LiveChat
At a glance
- LiveChat has more active installs: 10K+, against 40+ for Premium Chat.
- On a typical day, LiveChat is downloaded about 131 times, Premium Chat about 3.
- LiveChat is rated higher: 4.6 out of 5 from 98 reviews, against 3.3 from 4 reviews.
- LiveChat was updated more recently: May 25, 2026, against Jan 17, 2023 for Premium Chat.
- LiveChat is tested with a newer WordPress: 6.9.11, against 6.1.16 for Premium Chat.
- LiveChat has been around longer: since 2010, against 2019 for Premium Chat.
Line by line
LiveChat leads on 7 of 7 comparable lines.
| Metric |  Premium Chat |  LiveChat |
|---|---|---|
| Popular rank | #21,425 | #1,719 |
| Active installs | 40+ | 10K+ |
| Downloads, last 30 days | 50 | 3.7K |
| Rating | 3.3(4) | 4.6(98) |
| Support threads resolved | – | 50% |
| Tested up to | 6.1.16 | 6.9.11 |
| Search multiplier | ×0.01 | ×0.87 |
| Last release | 3 years ago | 5 months ago |
| Requires PHP | 5.6 | 7.2 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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