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WordPress plugin comparison

Knowledge Base Chatbot vs Smartsupp

At a glance

  • Smartsupp has more active installs: 20K+, against fewer than 10 for Knowledge Base Chatbot.
  • On a typical day, Smartsupp is downloaded about 188 times, Knowledge Base Chatbot about 6.
  • Knowledge Base Chatbot has no reviews yet.
  • Smartsupp was updated more recently: Oct 4, 2026, against May 18, 2026 for Knowledge Base Chatbot.
  • Smartsupp is tested with a newer WordPress: 7.1.4, against 7.0.8 for Knowledge Base Chatbot.
  • Smartsupp has been around longer: since 2014, against 2026 for Knowledge Base Chatbot.

Line by line

Smartsupp leads on 6 of 6 comparable lines.

MetricKnowledge Base ChatbotSmartsupp
Popular rank#61,025#1,208
Active installsFewer than 1020K+
Downloads, last 30 days1415K
RatingNo ratings4.7(131)
Support threads resolved––
Tested up to7.0.87.1.4
Search multiplier×0.05×0.92
Last release5 months ago1 month ago
Requires PHP7.45.6

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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