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WordPress plugin comparison

Jotform vs Smartsupp

At a glance

  • Smartsupp has more active installs: 20K+, against 5K+ for Jotform.
  • On a typical day, Jotform is downloaded about 220 times, Smartsupp about 188.
  • Jotform is rated higher: 5.0 out of 5 from 1 review, against 4.7 from 131 reviews.
  • Jotform was updated more recently: Oct 23, 2026, against Oct 4, 2026 for Smartsupp.
  • Both are tested up to WordPress 7.1.4.
  • Smartsupp has been around longer: since 2014, against 2025 for Jotform.

Line by line

Jotform leads on 4 of 6 comparable lines.

MetricJotformSmartsupp
Popular rank#3,126#1,210
Active installs5K+20K+
Downloads, last 30 days7.9K4.7K
Rating5.0(1)4.7(131)
Support threads resolved100%–
Tested up to7.1.47.1.4
Search multiplier×0.94×0.92
Last release18 days ago1 month ago
Requires PHP7.45.6

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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