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WordPress plugin comparison

Iris AI vs Smartsupp

At a glance

  • Smartsupp has more active installs: 20K+, against 40+ for Iris AI.
  • On a typical day, Smartsupp is downloaded about 188 times, Iris AI about 26.
  • Iris AI is rated higher: 5.0 out of 5 from 1 review, against 4.7 from 131 reviews.
  • Smartsupp was updated more recently: Oct 4, 2026, against Aug 2, 2026 for Iris AI.
  • Smartsupp is tested with a newer WordPress: 7.1.4, against 7.0.8 for Iris AI.
  • Smartsupp has been around longer: since 2014, against 2025 for Iris AI.

Line by line

Smartsupp leads on 6 of 7 comparable lines.

MetricIris AISmartsupp
Popular rank#22,585#1,208
Active installs40+20K+
Downloads, last 30 days4765K
Rating5.0(1)4.7(131)
Support threads resolved––
Tested up to7.0.87.1.4
Search multiplier×0.30×0.92
Last release3 months ago1 month ago
Requires PHP8.05.6

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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