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WordPress plugin comparison

Echo Knowledge Base vs Tidio

At a glance

  • Tidio has more active installs: 70K+, against 10K+ for Echo Knowledge Base.
  • On a typical day, Tidio is downloaded about 400 times, Echo Knowledge Base about 318.
  • Echo Knowledge Base is rated higher: 4.9 out of 5 from 124 reviews, against 4.8 from 395 reviews.
  • Echo Knowledge Base was updated more recently: Nov 8, 2026, against Sep 1, 2026 for Tidio.
  • Both are tested up to WordPress 7.1.4.
  • Tidio has been around longer: since 2014, against 2017 for Echo Knowledge Base.

Line by line

Level: each leads on 3 of 6 comparable lines.

MetricEcho Knowledge BaseTidio
Popular rank#1,663#586
Active installs10K+70K+
Downloads, last 30 days12K11.7K
Rating4.9(124)4.8(395)
Support threads resolved100%100%
Tested up to7.1.47.1.4
Search multiplier×1.02×1.27
Last release1 day ago2 months ago
Requires PHP5.67.4

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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