WordPress plugin comparison
Crisp vs Live Chat by Formilla
At a glance
- Crisp has more active installs: 10K+, against 2K+ for Live Chat by Formilla.
- On a typical day, Crisp is downloaded about 242 times, Live Chat by Formilla about 26.
- Live Chat by Formilla is rated higher: 4.8 out of 5 from 116 reviews, against 4.6 from 73 reviews.
- Crisp was updated more recently: Oct 21, 2026, against Aug 17, 2026 for Live Chat by Formilla.
- Both are tested up to WordPress 7.1.4.
- Live Chat by Formilla has been around longer: since 2013, against 2016 for Crisp.
Line by line
Crisp leads on 5 of 6 comparable lines.
| Metric |  Crisp |  Live Chat by Formilla |
|---|---|---|
| Popular rank | #1,404 | #4,517 |
| Active installs | 10K+ | 2K+ |
| Downloads, last 30 days | 13.6K | 754 |
| Rating | 4.6(73) | 4.8(116) |
| Support threads resolved | – | – |
| Tested up to | 7.1.4 | 7.1.4 |
| Search multiplier | ×0.84 | ×0.69 |
| Last release | 20 days ago | 2 months ago |
| Requires PHP | 5.3 | – |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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