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WordPress plugin comparison

Floating Chat Widget vs Echo Knowledge Base

At a glance

  • Floating Chat Widget has more active installs: 300K+, against 10K+ for Echo Knowledge Base.
  • On a typical day, Floating Chat Widget is downloaded about 2,221 times, Echo Knowledge Base about 318.
  • Floating Chat Widget is rated higher: 5.0 out of 5 from 1,245 reviews, against 4.9 from 124 reviews.
  • Echo Knowledge Base was updated more recently: Nov 8, 2026, against Nov 5, 2026 for Floating Chat Widget.
  • Both are tested up to WordPress 7.1.4.
  • Echo Knowledge Base has been around longer: since 2017, against 2018 for Floating Chat Widget.

Line by line

Floating Chat Widget leads on 5 of 6 comparable lines.

MetricFloating Chat WidgetEcho Knowledge Base
Popular rank#160#1,663
Active installs300K+10K+
Downloads, last 30 days162.8K12.2K
Rating5.0(1.2K)4.9(124)
Support threads resolved100%100%
Tested up to7.1.47.1.4
Search multiplier×2.15×1.02
Last release4 days agotoday
Requires PHP–5.6

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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