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WordPress plugin comparison

ChatX vs Zendesk Chat

At a glance

  • Zendesk Chat has more active installs: 10K+, against fewer than 10 for ChatX.
  • On a typical day, Zendesk Chat is downloaded about 37 times, ChatX about 6.
  • ChatX has no reviews yet.
  • ChatX was updated more recently: Nov 1, 2026, against Aug 20, 2020 for Zendesk Chat.
  • ChatX is tested with a newer WordPress: 7.1.4, against 5.5.24 for Zendesk Chat.
  • Zendesk Chat has been around longer: since 2010, against 2026 for ChatX.

Line by line

Level: each leads on 3 of 6 comparable lines.

MetricChatXZendesk Chat
Popular rank#73,829#1,941
Active installsFewer than 1010K+
Downloads, last 30 days391939
RatingNo ratings4.0(27)
Support threads resolved––
Tested up to7.1.45.5.24
Search multiplier×0.05×0.00
Last release9 days ago6 years ago
Requires PHP7.4–

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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