WordPress plugin comparison
Kognetiks Chatbot vs Smartsupp
At a glance
- Smartsupp has more active installs: 20K+, against 500+ for Kognetiks Chatbot.
- On a typical day, Smartsupp is downloaded about 188 times, Kognetiks Chatbot about 82.
- Smartsupp is rated higher: 4.7 out of 5 from 131 reviews, against 4.5 from 22 reviews.
- Kognetiks Chatbot was updated more recently: Nov 9, 2026, against Oct 4, 2026 for Smartsupp.
- Both are tested up to WordPress 7.1.4.
- Smartsupp has been around longer: since 2014, against 2023 for Kognetiks Chatbot.
Line by line
Smartsupp leads on 5 of 6 comparable lines.
| Metric |  Kognetiks Chatbot |  Smartsupp |
|---|---|---|
| Popular rank | #8,935 | #1,208 |
| Active installs | 500+ | 20K+ |
| Downloads, last 30 days | 2K | 5K |
| Rating | 4.5(22) | 4.7(131) |
| Support threads resolved | 100% | – |
| Tested up to | 7.1.4 | 7.1.4 |
| Search multiplier | ×0.62 | ×0.92 |
| Last release | 1 day ago | 1 month ago |
| Requires PHP | 8.0 | 5.6 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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