Best customer experience plugins for WordPress
The most popular customer experience plugins for WordPress in November 2026, in WordPress.org’s own popular order, which follows active installs. Vidjet leads with 100+ active installs, ahead of Experience Builder (10+) and Xenome (poll) (fewer than 10). All 5 plugins tagged “customer experience” are below, with figures from WordPress.org that update every day.
Installs aren’t everything: a recent release, a “Tested up to” that matches the current WordPress, and support threads that get resolved show a plugin is looked after. Open any plugin for its downloads, rank history and alternatives.
Research this niche or see all plugins.
Top 5 customer experience plugins
- 1.
VidjetThe most installed customer experience plugin, with 100+ active installs. Only 4 reviews so far, last updated 1 year ago. Tested only up to WordPress 6.5.14.
- 2.
Experience Builder10+ active installs. Only 2 reviews so far, last updated 5 years ago. Tested only up to WordPress 5.7.21.
- 3.
Xenome (poll)Fewer than 10 active installs. No reviews yet, last updated 4 years ago. Tested only up to WordPress 6.0.18.
- 4.
OrderGraceFewer than 10 active installs. No reviews yet, updated 6 months ago. Tested only up to WordPress 6.9.11.
- 5.
Raccoon PlatformFewer than 10 active installs. No reviews yet, last updated 4 years ago. Tested only up to WordPress 5.8.19.
All 5 plugins tagged “customer experience”
Vidjet
Down in the last 7 days:254#14,038by Leo Petit1 year ago
Engage and convert your visitors using smart videos.
- Installs
- 100+
- Rating
- 5.0(4)
- Downloads
- 0/day
Experience Builder
#37,224by Kresten Bergsøe5 years ago
Profile your visitors and transform your static site into a dynamic personalized experience.
- Installs
- 10+
- Rating
- 5.0(2)
- Downloads
- 0/day
Xenome (poll)
#56,425by Scott Heappey4 years ago
Make the unfamiliar familiar – Educate, empower and listen to your audience through bite-sized pieces of information and clever feedback mechanisms.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
OrderGrace
Down in the last 7 days:2,737#63,998by MD Shahriar Rabby6 months ago
Give customers a secure post-purchase correction window for WooCommerce orders, reducing support tickets and fulfillment mistakes.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
Raccoon Platform
Up in the last 7 days:2,476#69,413by Raccoon-Platform (Haitham Hefzy)4 years ago
This plugin enables you to use the Raccoon Recommendation Engine in your Woo-commerce store.
- Installs
- <10
- Rating
- –
- Downloads
- 11/day