WordPress plugin comparison
HelpLane Chat vs Tidio
At a glance
- Tidio has more active installs: 70K+, against fewer than 10 for HelpLane Chat.
- On a typical day, Tidio is downloaded about 400 times, HelpLane Chat about 1.
- HelpLane Chat has no reviews yet.
- Tidio was updated more recently: Sep 1, 2026, against Dec 20, 2025 for HelpLane Chat.
- Tidio is tested with a newer WordPress: 7.1.4, against 6.9.11 for HelpLane Chat.
- Tidio has been around longer: since 2014, against 2025 for HelpLane Chat.
Line by line
Tidio leads on 6 of 6 comparable lines.
| Metric |  HelpLane Chat |  Tidio |
|---|---|---|
| Popular rank | #52,057 | #586 |
| Active installs | Fewer than 10 | 70K+ |
| Downloads, last 30 days | 42 | 11.3K |
| Rating | No ratings | 4.8(395) |
| Support threads resolved | – | 100% |
| Tested up to | 6.9.11 | 7.1.4 |
| Search multiplier | ×0.03 | ×1.27 |
| Last release | 10 months ago | 2 months ago |
| Requires PHP | 7.4 | 7.4 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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