WordPress plugin comparison

Formidable Forms vs Free Customer Service Tools by OpenWidget

Formidable Forms

by Strategy11 Team

300K+ installs4.8

Free Customer Service Tools by OpenWidget

by OpenWidget

300+ installs5.0

At a glance

Formidable Forms has more active installs: 300K+, against 300+ for Free Customer Service Tools by OpenWidget.
On a typical day, Formidable Forms is downloaded about 2,559 times, Free Customer Service Tools by OpenWidget about 5.
Free Customer Service Tools by OpenWidget is rated higher: 5.0 out of 5 from 5 reviews, against 4.8 from 1,389 reviews.
Formidable Forms was updated more recently: Oct 16, 2026, against Sep 26, 2024 for Free Customer Service Tools by OpenWidget.
Formidable Forms is tested with a newer WordPress: 7.1.4, against 6.6.11 for Free Customer Service Tools by OpenWidget.
Formidable Forms has been around longer: since 2009, against 2023 for Free Customer Service Tools by OpenWidget.

Formidable Forms leads on 6 of 7 comparable lines.

Metric	Formidable Forms	Free Customer Service Tools by OpenWidget
Popular rank	#176	#10,157
Active installs	300K+	300+
Downloads, last 30 days	220.6K	93
Rating	4.8(1.4K)	5.0(5)
Support threads resolved	100%	–
Tested up to	7.1.4	6.6.11
Search multiplier	×1.76	×0.10
Last release	25 days ago	2 years ago
Requires PHP	7.0	6.1

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

Track your plugin against its rivals every day: rank, installs, downloads, ratings and their releases, with alerts when anything moves.