WordPress plugin comparison
CitCom Customer Insights vs ExactMetrics
At a glance
- ExactMetrics has more active installs: 200K+, against fewer than 10 for CitCom Customer Insights.
- On a typical day, ExactMetrics is downloaded about 2,040 times, CitCom Customer Insights about 3.
- CitCom Customer Insights has no reviews yet.
- CitCom Customer Insights was updated more recently: Oct 14, 2026, against Sep 16, 2026 for ExactMetrics.
- Both are tested up to WordPress 7.1.4.
- ExactMetrics has been around longer: since 2013, against 2026 for CitCom Customer Insights.
Line by line
ExactMetrics leads on 4 of 5 comparable lines.
| Metric |  CitCom Customer Insights |  ExactMetrics |
|---|---|---|
| Popular rank | #70,890 | #206 |
| Active installs | Fewer than 10 | 200K+ |
| Downloads, last 30 days | 118 | 68.4K |
| Rating | No ratings | 2.5(1.5K) |
| Support threads resolved | – | 100% |
| Tested up to | 7.1.4 | 7.1.4 |
| Search multiplier | ×0.05 | ×1.05 |
| Last release | 27 days ago | 1 month ago |
| Requires PHP | 8.0 | 7.2 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
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