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WordPress plugin comparison

Chatroll Live Chat vs Tidio

At a glance

  • Tidio has more active installs: 70K+, against 200+ for Chatroll Live Chat.
  • On a typical day, Tidio is downloaded about 390 times, Chatroll Live Chat about 8.
  • Tidio is rated higher: 4.8 out of 5 from 395 reviews, against 4.0 from 5 reviews.
  • Tidio was updated more recently: Sep 1, 2026, against Jun 23, 2026 for Chatroll Live Chat.
  • Tidio is tested with a newer WordPress: 7.1.4, against 7.0.8 for Chatroll Live Chat.
  • Chatroll Live Chat has been around longer: since 2010, against 2014 for Tidio.

Line by line

Tidio leads on 7 of 7 comparable lines.

MetricChatroll Live ChatTidio
Popular rank#11,486#586
Active installs200+70K+
Downloads, last 30 days13311.6K
Rating4.0(5)4.8(395)
Support threads resolved–100%
Tested up to7.0.87.1.4
Search multiplier×0.41×1.27
Last release4 months ago2 months ago
Requires PHP–7.4

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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