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WordPress plugin comparison

ChatHelp vs Social Chat

At a glance

  • Social Chat has more active installs: 200K+, against 2K+ for ChatHelp.
  • On a typical day, Social Chat is downloaded about 2,030 times, ChatHelp about 117.
  • Social Chat is rated higher: 4.9 out of 5 from 696 reviews, against 4.4 from 9 reviews.
  • ChatHelp was updated more recently: Nov 7, 2026, against Oct 22, 2026 for Social Chat.
  • Social Chat resolves more of its support threads: 100% in the last two months, against 0% for ChatHelp.
  • Both are tested up to WordPress 7.1.4.
  • Social Chat has been around longer: since 2017, against 2023 for ChatHelp.

Line by line

Social Chat leads on 6 of 7 comparable lines.

MetricChatHelpSocial Chat
Popular rank#4,816#217
Active installs2K+200K+
Downloads, last 30 days4K178.7K
Rating4.4(9)4.9(696)
Support threads resolved0%100%
Tested up to7.1.47.1.4
Search multiplier×0.66×1.47
Last release2 days ago18 days ago
Requires PHP7.05.6

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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