WordPress plugin comparison
ChatHelp vs Social Chat
At a glance
- Social Chat has more active installs: 200K+, against 2K+ for ChatHelp.
- On a typical day, Social Chat is downloaded about 2,030 times, ChatHelp about 117.
- Social Chat is rated higher: 4.9 out of 5 from 696 reviews, against 4.4 from 9 reviews.
- ChatHelp was updated more recently: Nov 7, 2026, against Oct 22, 2026 for Social Chat.
- Social Chat resolves more of its support threads: 100% in the last two months, against 0% for ChatHelp.
- Both are tested up to WordPress 7.1.4.
- Social Chat has been around longer: since 2017, against 2023 for ChatHelp.
Line by line
Social Chat leads on 6 of 7 comparable lines.
| Metric | ||
|---|---|---|
| Popular rank | #4,816 | #217 |
| Active installs | 2K+ | 200K+ |
| Downloads, last 30 days | 4K | 178.7K |
| Rating | 4.4(9) | 4.9(696) |
| Support threads resolved | 0% | 100% |
| Tested up to | 7.1.4 | 7.1.4 |
| Search multiplier | ×0.66 | ×1.47 |
| Last release | 2 days ago | 18 days ago |
| Requires PHP | 7.0 | 5.6 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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