WordPress plugin comparison

Autotask Ticket Lookup vs Support Helpdesk Ticket System Lite

Autotask Ticket Lookup

by C-Net Systems

10+ installs

Support Helpdesk Ticket System Lite

by Ali Saleem

10+ installs

At a glance

Both have 10+ active installs.
On a typical day, Support Helpdesk Ticket System Lite is downloaded about 7 times, Autotask Ticket Lookup about 1.
Support Helpdesk Ticket System Lite was updated more recently: Oct 6, 2026, against Sep 11, 2014 for Autotask Ticket Lookup.
Support Helpdesk Ticket System Lite is tested with a newer WordPress: 7.1.4, against 4.0.38 for Autotask Ticket Lookup.
Autotask Ticket Lookup has been around longer: since 2014, against 2020 for Support Helpdesk Ticket System Lite.

Support Helpdesk Ticket System Lite leads on 4 of 5 comparable lines.

Metric	Autotask Ticket Lookup	Support Helpdesk Ticket System Lite
Popular rank	#36,924	#45,772
Active installs	10+	10+
Downloads, last 30 days	30	123
Rating	No ratings	No ratings
Support threads resolved	–	–
Tested up to	4.0.38	7.1.4
Search multiplier	×0.00	×0.13
Last release	12 years ago	1 month ago
Requires PHP	–	7.4

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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